The job of an insurance Field Investigator involves visiting claimants and conducting in-depth interviews in order to gather the necessary information for the Claims Analyst to make an informed decision on a claim. In addition to the investigative process, our field investigations primarily involve customer service.
We pride ourselves on being not only the ‘Eyes and Ears’ of our clients, but in presenting ourselves as the face of our client with the utmost in business ethics, integrity and professionalism. Having studied in both Workers Compensation and Insurance policy, claims & procedures and possessing close to two decades of experience in Field Representation and Private Investigations, working literally hundreds of files from claim initiation to completion, we are confident we can provide you with the investigative experience you and your company deserve.
From our concise, detailed insurance & investigative minded reports, interviews recorded and transferred to CD, accident scene or injury photos included with the report; to our additional investigative services such as surveillance, settlement, rehabilitation and return to work negotiation, EERA has all of your insurance related investigations covered.
Allow EERA to help reduce your Company’s Risk.